Services offered by Accent Software

Partnering with Accent Software’s technologies and development is a relationship that will keep your business at the forefront of the window furnishing industry. Implementing our premier software package Insyte, engages our software experts, business analysts and marketing strategists to assist you with the following:

CRM Consulting

Accent Software specialists assist in aligning CRM business strategy with CRM business and IT capabilities. Business analysts will assist you in balancing short-term tactical needs with long-term strategic needs.

Aligning of strategies occur along the following lines:

Cost Reduction
Revenue Growth
Process Improvement
Customer Service

Consulting engagements cover the following areas:

Discovery
Strategy Setting
Roadmap Definition
Implementation Planning

Discovery Requirements involve:

Understand CRM business objectives, capabilities, culture and expectation
Understand IT capabilities and investments
Gathering industry and “best practice” data
Gain consensus on CRM business capabilities and current support levels

Strategy Setting involves:

Developing IT guiding principles
Identify opportunities for IT leverage
Create the IT vision
Developing business case for action

Roadmap Definition include:

Defining high level application, technology and data architectures
Defining high level IT process and IT architecture and organizational imperatives
Identifying gaps in current capabilities
Defining projects and dependencies

Accent Software Clients

Contact us now for more information or a free demonstration

Insyte, Software for the Made to Order Industry

Feature List

Dashboards
Customer Relationship Management
Sales lead scheduling and optimisation
Territory management
Quoting
Order/Job management
Customer self service
Quote/order management
Automation
Blinds and Curtains configurator
Installers and job scheduling
Supplier order management
Wholesale online ordering
Debtors
Manufacturing tracking
Inventory
Customer service
Document management
Campaign & sales reporting
API integration